Privacy Policy

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. The following information explains how we handle your personal data when you use our website. “Personal data” means any information that can be used to identify you personally.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Goodwheel GmbH, Lange Wende 19, 59494 Soest, Germany, Tel.: +49(0)29 21 354 84 75, Fax: +49(0)29 21/3 80 80 99, Email: info@tyrigo.com. The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

1.3 The controller has appointed a Data Protection Officer, who can be contacted as follows: "Pia Schnettler, Lange Wende 19, 59494 Soest, datenschutz@goodwheel.de, 02921 354 84 75"

2) Data Collection When Visiting Our Website

2.1 When you merely use our website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data, which are technically necessary for us to display the website:

Website visited
Date and time of access
Amount of data sent in bytes
Source/reference from which you reached the site
Browser used
Operating system used
IP address used (possibly anonymized)

The processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be disclosed or used in any other way. However, we reserve the right to subsequently review the server log files if there are concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string “https://” and the padlock symbol in your browser bar.

3) Hosting & Content Delivery Network

Cloudflare

We use a content delivery network from the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA

This service enables us to deliver large media files such as graphics, website content or scripts faster via a network of regionally distributed servers. Processing takes place to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6(1)(f) GDPR. We have entered into a data processing agreement with the provider, ensuring the protection of our visitors’ data and prohibiting unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies – small text files stored on your device. Some of these cookies are deleted automatically when you close your browser (“session cookies”), while others remain on your device for longer and allow us to store site preferences (“persistent cookies”). The duration of storage for persistent cookies can be found in your browser’s cookie settings.

Where cookies process personal data, processing is carried out either pursuant to Art. 6(1)(b) GDPR for contract performance, pursuant to Art. 6(1)(a) GDPR where consent has been given, or pursuant to Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective website experience.

You can configure your browser to inform you when cookies are set and to decide individually whether to accept them, or to exclude the acceptance of cookies in certain cases or in general.

Please note that disabling cookies may limit the functionality of our website.

5) Contact

5.1 Trusted Shops

For review reminders we use the services of the following provider: Trusted Shops AG, Subbelrather Str. 15c, 50823 Cologne, Germany

Based solely on your express consent pursuant to Art. 6(1)(a) GDPR, we transmit your email address and, if applicable, other customer data to the provider so that they can contact you with a review reminder by email.

You may revoke your consent at any time with effect for the future, either to us or to the provider.

We are jointly responsible with the provider for the above processing pursuant to Art. 26 GDPR. The joint controller agreement can be viewed here: https://help.etrusted.com/hc/de/articles/4402587369105-Vertrag-%C3%BCber-die-gemeinsame-Verantwortlichkeit-nach-DSGVO

5.2 Trustpilot

For review reminders we use the services of the following provider: Trustpilot A/S, Pilestræde 58, 1112 Copenhagen, Denmark

You may revoke your consent at any time with effect for the future, either to us or to the provider.

We have entered into a data processing agreement with the provider that ensures the protection of our visitors’ data and prohibits unauthorized disclosure to third parties.

5.3 When contacting us (e.g. via contact form or email), personal data are processed solely for the purpose of handling and responding to your inquiry and only to the extent necessary.

The legal basis for this data processing is our legitimate interest in responding to your inquiry pursuant to Art. 6(1)(f) GDPR. If your inquiry is aimed at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted once it can be inferred from the circumstances that the matter concerned has been conclusively resolved and provided that no statutory retention obligations prevent deletion.

6) Comment Function

When using the comment function on this website, in addition to your comment, information on the time of comment creation and the commentator name you have chosen will be stored and published on the website. Furthermore, your IP address will be logged and stored. This storage of the IP address is necessary for security reasons and in case the person concerned violates third-party rights or posts unlawful content through a submitted comment. We require your email address to contact you if a third party objects to your published content as unlawful.

The legal bases for the storage of your data are Art. 6(1)(b) and (f) GDPR. We reserve the right to delete comments if they are objected to as unlawful by third parties.

7) Data Processing for Opening a Customer Account

Pursuant to Art. 6(1)(b) GDPR, personal data are collected and processed to the necessary extent if you provide them to us when opening a customer account. The required data can be found in the input mask of the relevant form on our website.

You may delete your customer account at any time by sending a message to the above-mentioned address of the controller. After deletion of your customer account, your data will be erased provided that all contracts concluded via it have been fully processed, no statutory retention obligations prevent deletion, and no legitimate interest on our part in continued storage exists.

8) Use of Customer Data for Direct Advertising

8.1 Subscription to Our Email Newsletter

If you subscribe to our email newsletter, we will send you regular information about our offers. The only mandatory detail for sending the newsletter is your email address. Providing further data is voluntary and will be used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure to ensure that you only receive newsletters once you have expressly confirmed your consent by activating a verification link sent to the provided email address.

By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6(1)(a) GDPR. We store your IP address registered by your internet service provider (ISP) as well as the date and time of registration to be able to trace possible misuse of your email address at a later time. The data collected by us upon newsletter subscription will be used strictly for the intended purpose.

You may unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the controller named above. After unsubscribing, your email address will be promptly deleted from our newsletter distribution list unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration.

8.2 Sending the Email Newsletter to Existing Customers

If you provide us with your email address in connection with the purchase of goods or services, we reserve the right to send you regular offers by email for similar goods or services from our range to those already purchased. For this, we do not need to obtain separate consent pursuant to § 7(3) UWG. The data processing takes place solely on the basis of our legitimate interest in personalized direct marketing pursuant to Art. 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, no email will be sent. You may object to the use of your email address for the abovementioned advertising purpose at any time with effect for the future by notifying the controller. For this, you only incur transmission costs according to the basic rates. After receipt of your objection, the use of your email address for advertising purposes will cease immediately.

8.3 Rapidmail

Our email newsletters are sent via the following provider: rapidmail GmbH, Wentzingerstraße 21, 79106 Freiburg, Germany

Based on our legitimate interest in effective and user-friendly newsletter marketing, we forward the data you provided during newsletter registration pursuant to Art. 6(1)(f) GDPR to this provider so that they can carry out the newsletter distribution on our behalf.

Subject to your express consent pursuant to Art. 6(1)(a) GDPR, the provider also conducts statistical performance analyses of newsletter campaigns using web beacons or tracking pixels in sent emails to measure opening rates and specific interactions with the contents of the newsletter. Device information (e.g. time of access, IP address, browser type, operating system) is also collected and analyzed but not combined with other data records.
You may revoke your consent to newsletter tracking at any time with effect for the future.

We have entered into a data processing agreement with the provider, which protects the data of our website visitors and prohibits disclosure to third parties.

9) Data Processing for Order Fulfillment

9.1 To the extent necessary for contract fulfillment for delivery and payment purposes, personal data collected by us are transferred pursuant to Art. 6(1)(b) GDPR to the contracted transport company and the contracted financial institution.

If we owe you updates for goods with digital elements or digital products based on a corresponding contract, we process the contact data you provided in your order (name, address, email address) in order to personally inform you about upcoming updates within the statutory period through the appropriate communication channel (e.g. mail or email) pursuant to our legal obligations under Art. 6(1)(c) GDPR. Your contact data will be used strictly for notifications about updates owed by us and will only be processed to the extent necessary for this purpose.

For processing your order, we also work with the following service provider(s) who support us wholly or partly in the execution of concluded contracts. Certain personal data are transmitted to these service providers in accordance with the following information.

9.2 For fulfilling our contractual obligations to our customers, we cooperate with external shipping partners. We transmit your name, delivery address and, where necessary for delivery, your phone number exclusively for delivery purposes pursuant to Art. 6(1)(b) GDPR to a shipping partner selected by us.

9.3 Disclosure of Personal Data to Shipping Service Providers

- DHL
Provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

We transmit your email address and/or telephone number pursuant to Art. 6(1)(a) GDPR to the provider prior to delivery for the purpose of coordinating a delivery date or delivery notification, provided that you have given your express consent for this during the order process. Otherwise, we only transmit the recipient’s name and delivery address pursuant to Art. 6(1)(b) GDPR to the provider for the purpose of delivery. Disclosure takes place only insofar as necessary for delivery. In this case, advance coordination of the delivery date with the provider or delivery notification is not possible.

You may revoke consent at any time with future effect either to the controller mentioned above or to the provider.

- DHL
Transport service provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany.

We transmit your email address and/or telephone number to the provider pursuant to Art. 6(1)(a) GDPR prior to delivery of the goods for the purpose of coordinating a delivery date or a delivery notification, provided that you have given your express consent to this during the order process. Otherwise, for delivery purposes we will transmit only the recipient’s name and the delivery address to the provider pursuant to Art. 6(1)(b) GDPR. Disclosure takes place only insofar as necessary for delivery. In this case, advance coordination of the delivery date with the provider or a delivery notification is not possible.